Tests, packages & refunds

Check your offer before paying

Choose the correct class, subject, chapter or package and check its fee, included material, access days and attempt allowance. A single-test purchase does not include every subject or chapter. The selected published offer and owner-approved access determine what you receive.

Fees are shown in Pakistani rupees. Payment submission is a request for verification, not confirmation of receipt. Creating a fee charge records an amount due; it does not record a payment or activate access. There is no automatic monthly debit through this portal.

When access starts and ends

Paid access starts when the owner verifies payment and activates the approved grant. Standard single-test access is 7 days with up to 3 attempts; a learning package or flashcard offer may specify another period or allowance. Review your approved plan for its exact expiry.

Access expires at the approved end time or when an applicable attempt allowance is used. Ordinary non-use does not pause or extend the period. Contact the owner promptly if an activation date is incorrect or an access problem prevents you using what was purchased.

When a refund or correction is appropriate

• A duplicate verified payment or an amount collected in error.
• Verified payment for material that cannot be supplied or access that was not delivered as agreed.
• A material mismatch between the published offer and the access delivered.
• A platform fault that prevents use and cannot reasonably be resolved or made good with replacement access or an agreed extension.

The owner will check the transaction and usage record with you. Depending on the issue, the resolution may be corrected access, an agreed extension, replacement material or a full or partial refund. A refund is not conditional on accepting replacement access when the purchased service cannot be supplied.

Cancellations and unused purchases

If you selected or paid for the wrong test, contact the owner before attempting it or opening its paid material. An unused purchase can be reviewed for cancellation or transfer to the correct available offer. Once paid material has been used or answers revealed, change-of-mind refunds are normally unavailable; service faults, duplicate payments and rights required by applicable law are still considered.

An expired period, a low test score or a change in study plans does not by itself make a used purchase refundable. These terms do not remove rights that applicable law requires.

How to request help or a refund

Contact WhatsApp 0345-1500618, preferably within 7 days of payment or discovering the problem. Include the registered student name, offer, payment date, amount, transaction reference and a brief description. An older request is still reviewed where there is a genuine service issue or a legal requirement.

The owner verifies the original receipt and access or usage history before confirming the decision and refund amount. Approved refunds are arranged with the original payer through a verified payment channel; the completion timing is confirmed with you and can depend on the payment provider. Never pay a separate fee or share an OTP to receive a refund.

Store orders

Physical products have separate delivery, cancellation and exchange terms. This page covers digital tests, flashcards and learning packages.

Contact Student Hub

Owner: Muhammad Waqas Rasheed · Student Hub Pakistan, Faisalabad, Pakistan. For payment, refund or privacy requests, contact WhatsApp 0345-1500618. Do not send passwords, OTPs, PINs or full card details.